Support
Our support department is staffed 24/7 by one guy, who also needs to sleep. So: staffed sometimes/7.
Contact us
Email support@botgarage.co. Please include the app name, your device model, and OS version.
We typically respond within 2 business days.
FAQ
How do I get a refund?
All purchases go through Apple or Google, so they handle refunds. iPhone/iPad: visit reportaproblem.apple.com. Android: see Google Play's refund help. We'd refund you ourselves, but we literally never see your money until Apple and Google are done with it.
How do I restore my purchases?
Open the app and tap Restore Purchases (usually in Settings), signed in with the same Apple ID or Google account you bought with. Purchases follow your account, not your phone. Your new phone is not a stranger; introduce them.
How do I delete my data?
Uninstalling the app removes data stored on your device. To delete anything we hold, email support@botgarage.co with the subject “Data Deletion Request” and the app name. We'll take care of it within 30 days. See our Privacy Policy.
How do I report a bug?
Email support@botgarage.co with what happened, what you expected, steps to reproduce, and a screenshot if you can. Each bug report is reviewed by our Chief Bug Officer, who is also the CEO, the intern, and the reason the bug exists.
Can I make a donation?
No. But leaving a nice review is the closest thing, and we'll make an app in your name.